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Traditional CRM vendor fights back


Traditional CRM vendor fights back by integrating SharePoint, Outlook.† Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle.† Today, CDC Software announced...
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Google Docs Guide: How to do Stuff with Google Doc


Google Docs is like an online version of Microsoft Office where you can create and upload documents, spreadsheets, and presentations, then share them with anyone you choose. This tutorial and guide will help you get more out of Google...
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Salesforce and Facebook: Connecting


We loved today's virtual bear hug between Marc Benioff of Salesforce.com and Sheryl Sandburg of Facebook at Dreamforce. It reminded us of the embrace between Marc and Eric Schmidt of Google back in April, for a couple of reasons:...
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The Best Online Storage Service - Windows SkyDrive


Windows Live SkyDrive offers free online storage for all of your desktop files, photos and documents. You can stores files on the internet and access them from any other...
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Enable Google Analytics for your AdSense Account N


AdSense publishers will soon be able to view more detailed reports by linking their AdSense accounts to Analytics. Here's a quick tip that should help you enable Analytics in your AdSense account in less than 24 hours.†Google is slowly rolling...
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Chav-gate


In a recent post on CRM and social networking, I suggested that the growth of forums, blogs, wikiís etc. will mean companies have to pay greater attention to the customer experience, because never before have customers had as much scope to broadcast...
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