Premier Support to raise IdeasWouldn't it be great if everytime you were told that something can't be done by your Premier Support Rep or advisor that in order to close the case they needed to submit an idea on the exchange?...
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Using Email2Case with Google’s GmailI like Google, infact, I really love many of Google’s apps. There are many reasons to use Gmail - Google’s ‘new kind of webmail’ - and one of those is that it offers IMAP...
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Read any Web Document Directly in Google Docs - Similar to GmailSend to Google Docs: Upload and Open Microsoft documents, PDFs and HTML web pages directly in your Google Docs account without downloading them to the hard drive.
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Triple chocolate Force.comI had to fight not to throw a ton of ice-cream and sugar-based puns into this. The Haagen-Dazs Shoppe Company is a small business that utilized a proto-force.com to engineer the Salesforce.com...
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Can Google Bring Enterprises Together?Mike O'Brien Last week marked the official launch of Google Sites, a web-based collaboration service that has been lovingly dubbed by some as the "Sharepoint killer." It lets you pull...
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Salesforce.com Rival Buys Business ObjectsSalesforce Rival SAP has announced a .3 billion buyout of Business Objects. It will be interesting to see how this will impact the products they have integrated into the Salesforce appexchange,...
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Sandbox Should Not Automatically Send "Additional" E-MailsWhile changing the e-mails effectively turns off any workflow e-mail notification that sends an e-mail to a Salesforce user, workflow rules that send to an "additional e-mail" address are still...
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Translation Workbench - Spare LanguagesWhat would be great is if we could have spare languages in the Translation Workbench so that we can translate the Customer/Partner Portal into any language. Typically companies can live with the...
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Salesforce.com - Webware 100 FinalistSalesforce.com was nominated for the 2008 Webware 100 in the Productivity category! The Webware 100 is an annual awards program where users vote for their favorite Web 2.0 apps. Finalists were chosen...
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Forget Paper and Sign Contracts Online With TractisTractis, which recently came out of private beta, allows you to negotiate and execute worldwide legally binding contracts online. Tractis’ focus is making e-commerce more safe by providing not...
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Living the Dream - Salesforce, Google and SaaS Chris Barbin We at Appirio have lots of experience at big technology companies (SAP, webMethods, Borland) and classic enterprise software startups. We run Appirio differently...
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Google Chrome Features that we miss in other Web BrowsersNow that you have Google Chrome installed on your desktop, let’s look at some of the unique features that are only available in Google Web Browser are you’re seriously going to miss them...
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L8r is Future Mail with a Business ModelL8r is a new service that lets users create an email and have it delivered at a specific time in the future. It’s similar to the popular site FutureMe where anyone can write a simple letter to...
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Appirio backed by Sequoia Capital: What changes, what doesn’t.Chris Barbin In our first blog post as a Sequoia-backed company (news leaked today, press release coming Monday), we thought we’d answer a question we’ve been asking...
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Hello from A2We set up shop in Ann Arbor, Mich. nearly two years ago. And we’ve been so busy, we’ve barely had time to say hi. But before we tell you about the interesting things we're doing in our new...
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Non-profit gives itself a Google makeoverBack in May, we introduced a site called Google for Non-Profits, to showcase the tools organizations can use to raise funds and collaborate easily and efficiently. These tools, we hoped, would...
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Adobe Embraces the Cloud - Hazy Days Ahead for Microsoft?Narinder SinghYesterday Adobe announced Acrobat.com - a new set of collaborative apps available online that allow users to create and share documents and PDFs, host web meetings and much more. The...
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Aurora: Writing the ScriptWriting the script for Aurora turned out to be a tricky balancing act. We wanted to illustrate the interesting design solutions we had come up with, but we also had to provide enough context to make...
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Outlook Edition - Display screen-pops in Edit modeCurrently, when emails are added from Outlook to salesforce, the task/case is automatically saved and all required custom fields have been ignored. If the user doesn't remember to edit this new...
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Web-to-Lead Form ValidationNobody gets excited about dirty data in a CRM implementation. One great way to keep your data clean is to implement client-side javascript validation with your web-to-lead forms. This is a valuable...
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